Blog

Let’s talk about redesigns. As your product matures, you gather more and more user feedback, and you eventually have enough good information to redesign. The update addresses your users’ concerns and presents a more intuitive interface. But too often your changes will draw the ire of your most dedicated users, who learned and grew on [...]

You’re a fast-growing company with a product that’s cooler than sliced bread and bubble wrap combined. Your users told you that. However, they’re also complaining that your product is hard to use. Your users want to love it, but right now it’s irritating here and there despite being much faster and easier than the old [...]